Discontinuation of Credit Card Room Guarantee for Online Room Reservations

The new room reservation system introduced on Thursday, April 25, 2024, required a credit card to guarantee a room when making a reservation. Based on planned system improvements and customer feedback, however, on Thursday, September 26, 2024, we discontinued the credit card requirement for guaranteeing rooms when making online room reservations. For advance credit card payment plans, customers will still be required to pay by credit card when making an online reservation. (In this case, a notice to that effect will be displayed on the reservation screen. If the conditions differ from the above, the accommodation plan details will indicate such). We remain committed to further improving convenience for our customers.