Luggage Storage Policy & Fees
We sincerely appreciate your continued support.
During the Osaka-Kansai Expo 2025, which will be held from April 13, 2025, to October 13, 2025, we will be adjusting the luggage storage locations and fees within the hotel as follows:
Luggage Storage Policy & Fees
| Guest Type / Purpose | Storage Timing | Storage Location | Fee |
|---|---|---|---|
| Individual Hotel Guests | From 7:00A.M. on Check-in Day | 1st Floor Bell Desk | Free |
| After Check-out on Departure Day | 1st Floor Bell Desk | ¥1,000 per luggage | |
| Group Hotel Guests | On Arrival | Designated Banquet Room (*1) | ¥1,000per luggage |
| On Departure | Designated Banquet Room(*1) | ¥1,000per luggage | |
| Banquet / Wedding Guests | During the event | Banquet Cloakroom | Free |
| Restaurant Guests (Non-Hotel Guests) | – | Luggage storage is not available |
Additionally, due to high demand during the Expo period, we anticipate an increased number of luggage storage requests. Depending on available space, we may suspend storage services for departing hotel guests without prior notice. We appreciate your understanding in advance.
We also offer luggage delivery services from the hotel to your home for an additional fee. For shipping rates, please refer to the YAMATO TRANSPORT.
Thank you for your cooperation.
(*1) A dedicated Banquet will be arranged according to the number of guests in your group. Please have the group organizer contact the hotel directly. Kindly note that venue availability is subject to booking status, and we may not always be able to accommodate requests. Thank you for your understanding.
